continual learning the third way

enable & inject learning into daily work

establish a just learning culture
schedule blameless retrospectives
publish retrospectives widely
decrease incident tolerances to find ever-weaker failure signals
redefine failure & encourage calculated risk-taking
inject production failures to enable resilience & learning
institute game days to rehearse failures

convert local discoveries into global improvements

use chat rooms & bots to automate & capture organisational knowledge
automate standardized processes in software for re-use
single-shared source-code repository
spread knowledge by using automated tests as documentation
design for ops by codified non-functional requirements
ensure technology choices help achieve organizational goals

reserve time to create organisational learning & improvement

institutionalize rituals to pay down technical debt
enable everyone to teach & learn
share experiences from conferences
create internal consulting & coach to spread practices